BAO Online Casino Review - FAQ

How to create an account at Bao Casino?

Creating an account at Bao Casino is very simple. To start things going, you need to click on the 'Register' button which can be found in the top left corner of the website. In the empty fields, you need to provide your correct information. Once you are finished with this, you will receive a confirmation email with a link. You need to click on the link to verify your account.

What happens if I forget my password?

It is possible to forget your password, but there is nothing to be worried about here. One of the fastest ways to recover your password is to click on the 'Forgot your password' link. When you do that, you will receive an email from the casino, click on the link, and follow the simple instructions. Another way to recover your password is to contact the casino at the following email support@baocasino.com.

Are the games at the Bao Casino fair?

Bao Casino has an RNG certificate that assures us all the games at the casino are fair. What is more, the games are tested by a third-party agency regularly to make sure that the games are not rigged.

Can I have more than one account at Bao Casino?

Unfortunately, you can't have more than one account at Bao Casino. To be honest, you don’t need more than one account in the first place. Having one account is enough and you can play all the games that are available in your country of residence.

Can I change the currency on my account?

When you create your account, the casino will suggest the currency they believe is the most convenient for you, according to the place you live in. but when you make your first deposit to your new account, you can use any currency you want, as long as it is supported at the casino. From that moment on, that will be the only currency linked to your account and you can't change it later on.

Which currencies are available at Bao Casino?

At this point, these are the currencies that are available at Bao Casino: USD, EUR, CAD, NOK, RUB, JPY, BTC, BCH, LTC, ETH, AUD, NZD, and DOG.

How long does it take for my deposit to reach my account?

Once you deposit to your account, the deposit is credited to your account almost immediately.

Do I have to pay a fee when making a deposit?

Most of the payments are free, but some may charge a small commission every time you make a deposit. This all depends on the payment method you use. To find accurate information regarding this question, you need to head to the cashier and click on the payment method you want to use. You can find all the necessary information here like the minimum and maximum deposit you can make and whether there is a fee or not.

What is the minimum amount I can deposit and withdraw at Bao Casino?

The minimum amount you can deposit to your Bao Casino account mainly depends on the payment method you are using. But in most cases that amount is somewhere around $10. The same goes for withdrawals too. If you need more information about a certain payment method you should go to the Cashier and you can find everything you are looking for.

How long will it take for my withdrawal to be processed?

Once the casino receives your withdrawal request they try to process it almost immediately. The longest it can take for a withdrawal to be processed can be up to 24 hours, which is not much. But, the payment process is not entirely in the hands of the casino but instead, they are being processed by the payment method of your choice.

I can't see the deposit I have made using Bitcoins. What should I do?

The first thing that you need to do in case the funds you have deposited don’t appear in your account is to check whether the transaction was successful or not. If everything was okay with your transaction then you need to contact Customer Support and they will look into the issue.

What are the bonuses?

Bonuses are free goods the casino has prepared for you. They usually come in the form of free spins or cash prizes. When you accept a bonus you have an advantage and you will increase your chances of winning. Keep in mind that most bonuses come with wagering requirements that you have to meet before you will be able to make a withdrawal of your winnings.

Where can I find how much of the bonus I have to wager?

You just have to go to the Bonuses Page and there you can find all the active bonuses and also the amount that is left to wager. You can also contact customer support at any time if you have any additional questions.

How many times do I have to wager my bonus?

This all depends on the bonus you claim in the first place. When you accept a bonus you need to go through the terms and the conditions of the same, and the wagering requirements should be clearly stated.