SlotoCash Casino Review - FAQ

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SlotoCash
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FAQ

Do you have questions about SlotoCash Casino? Here you can find some answers to the most frequently asked questions for this Casino.

How to play at SlotoCash?

To play at the casino the first thing you need to do is to create an account. This is a very simple procedure that is done in just a couple of minutes. After you enter all the necessary details and complete the registration form, the casino will send you a verification email with a link to click on.

Click on the link to confirm your email, and your account is good and ready to use. Now, you will need to make your first deposit and don’t forget to claim the welcome bonus which is very generous and it will enhance your balance.

Are my transactions secure at SlotoCash?

SlotoCash Casino utilizes the latest encryption technology to make sure that all transactions are made safely and securely. The casino uses the latest 128-bit SSL Digital Encryption, which is a technology used by all major Financial Institutions.

How to make a deposit?

Depositing to your account is a very simple procedure. All you have to do is to head to the 'Cashier' and choose the payment method you want to use, enter the amount you wish to deposit, and confirm the transaction.

What deposit methods can I use?

There are a plethora of payment methods you can use to deposit to your account. Some of them include NETeller, EcoCard, Moneybookers, Credit Card, and Quick cash.

Is it safe to use a credit card?

Each payment method that the casino offers are safe to use, this includes credit cards. SlotoCash utilizes a 128-bit SSL Digital Encryption technology to make sure that all transactions to and from the casino are safe.

What is the minimum amount I can deposit to the casino?

This mainly depends on the payment method you want to use, but in most cases, the minimum deposit limit varies between $10 and $25. If you need more specific information regarding the payment method you want to use and its limits, you can head to the Cashier and next to each payment method you can find all the information you need.

How to make a withdrawal?

When you want to make a withdrawal of your winnings, all you have to do is to head to the cashier and choose the payment method you wish to use. Keep in mind that you have to use the same payment method for a withdrawal as the one you used to deposit in the first place.

Can I make a withdrawal of my bonus?

When you have bonus funds to clear, you need to meet the wagering requirements first before you can request for a withdrawal.

How to download the casino software?

Downloading the casino software is optional, not like it was in the past when you had to download it. Now you can easily access the casino using your favorite browser and you will have the full casino experience. But, if you want to have your casino just a click away, then you can download the software.

This is a very simple procedure where you have to save the download file to your computer or open the file and follow the instructions. The download procedure takes not more than 5 minutes, and again that depends on the internet connection. This has to be done only once, and after that, you will be able to access the casino. The installation file is called Slotocash-Setup.exe.

I can't find the file that I downloaded. What should I do?

If you have downloaded the installation file but the SlotoCash icon doesn't appear on your desktop, and you can`t remember where you saved the file you should follow these simple steps:

  • Head to the ‘Start’ menu at the bottom of your screen.
  • Click on the ‘Search’ option and select to search for ‘files and folders’.
  • Type in ‘SlotoCash’ and click on ‘search now’.
  • When you find the file, double click on the file so the installation procedure can begin.

And in case you can`t find the file in this way then probably the download didn’t complete, so you should download the software again.

How to register for an account?

Once the download is successful, and you try to open the software, you will be asked to sign up for an account. You will have to enter a few details and the registration procedure will be over in a couple of minutes. The good news is that once you register for an account you can start playing immediately.

What happens if I get disconnected while playing?

There is nothing to be worried about if you get disconnected while you are playing at the casino. As soon as you log into your account you will continue from where you stopped.

I have an account at SlotoCash Casino, but I can\`t remember my log in details. What should I do?

If you can`t remember your log in details then you will have to contact Customer Support and they will help you recover your account.

How to receive a promotion?

SlotoCash offers different promotions for their players. If there is something for you, you will be notified via SMS or email. You can also log into your account and head to the Promotions page and see if something is waiting for you.

Can I have multiple bonuses?

You can have only one active bonus to your account at a time. You have to meet the wagering requirements of one bonus and make a withdrawal before you will be able to claim another one.

Can I remove a bonus from my account?

When you receive a bonus from the casino after you have made a deposit, you can't remove it. Anyhow, if you haven't made a deposit yet, then you can cancel the bonus. Head to the ‘Coupon Details’ section in your cashier, and all you have to do is to click on ‘Cancel Coupon’ and the bonus will be removed from your account.

What are COMPS points?

COMPS points are accumulated every time you play a casino game for real money. Once you accumulate enough points you can exchange them for real cash.

How quickly are bonuses added to an account?

As soon as you claim a bonus and make the required deposit, the bonus will be added automatically to your account.

Where can I find the rules for playing each game?

Each game at SlotoCash casino comes with a very informative paytable where you can find how much you can win. There are also games where you can find some useful information regarding the gameplay and the rules. The good news here is that all the games at the casino are available in a fun mode, which means you can play the game without having to make a deposit and risk your own money. The good thing is that most casino games are intuitive and once you play a couple of rounds you will know what to do.

Can I play progressive games at SlotoCash?

Progressive jackpot games are among the most popular games at the casino. The reason behind this is very simple, they offer huge jackpots and if you manage to hit one, you will win life-changing sums. For that reason, many players like to test their luck, and what better way than playing one of the many available progressive jackpot games.

What software does SlotoCash use?

SlotoCash Casino utilizes only one software provider, Real Time Gaming. For that reason, the number of games at the casino is not that big, compared to other casinos. You can find somewhere more than 150 games at SlotoCash at this point.

Is there a mobile app I can download?

At this point, SlotoCash Casino doesn't have a mobile app you can download. But that will not stop you from playing at the casino on the go. You can access your account using your favorite browser on your hand-held device.

Is the casino available in the USA?

SlotoCash Casino is powered by Realtime Gaming software which accepts players from the USA.

Can I remove a bonus from my account?

Once you accept a bonus and make a deposit, then it would be impossible to remove the same.

Can I register more accounts at SlotoCash?

You can have only one account at the casino. Having multiple accounts at the casino is strictly forbidden, and you are risking being banned for life.

Total score8.0
Pros
+ Full RTG Slots Provider
+ Live Chat 24/7
+ 0-24-hour withdrawal time frame
Cons
- Not all games available in the instant-play lobby

Quick casino facts

Year foundedYear founded: 2007
Affiliate programAffiliate program (1)
Deckmedia Affiliate
BonusesBonuses (5)
CountriesCountries (2)
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LicensesLicenses (1)
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